Winbox77 is committed to protecting the privacy of every Malaysian member. This document transparently explains how we collect, use, store, and protect your personal data in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
All of winbox77's data handling practices are in full compliance with Malaysia's Personal Data Protection Act 2010 — the country's primary data privacy legislation.
All personal data and financial transactions are protected by industry-standard 256-bit SSL encryption — the same standard used by banking institutions.
Winbox77 has never and will never sell, rent, or transfer your personal data to third parties for marketing purposes without your consent.
You have the right to access, correct, delete, or transfer your personal data held by winbox77 at any time.
Member data is stored on strictly secured servers with layered access controls, continuous monitoring, and daily backups to prevent data loss.
In the event of any data breach affecting your information, winbox77 will notify you within 72 hours and take immediate action.
Welcome to the winbox77 Privacy Policy. This document provides a comprehensive explanation of how winbox77 ("we", "Platform") handles your personal data as a member or visitor of winbox77.ws.
Your privacy is not merely a legal obligation for us — it is a core value we have upheld since winbox77 first launched. We understand that the trust you place in us by sharing your personal information is not something to be taken lightly. Every decision we make regarding your data is guided first and foremost by your interests and safety.
This Privacy Policy applies to all users who register, browse, or use any winbox77 services, including the web platform, mobile app, and all official communication channels. By using winbox77 services, you agree to the collection and use of information as described in this Policy.
Winbox77 only collects personal data that is strictly necessary to provide our services to you. The following are the categories of data we may collect:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity information | Account verification & KYC | 5 years after account closure |
| Financial information | Transaction processing | 7 years (tax requirement) |
| Usage data | Service improvements | 2 years |
| Technical data | Security & fraud prevention | 1 year |
| Communication records | Complaint resolution | 3 years |
Winbox77 uses collected personal data solely for legitimate and necessary purposes in operating our services. The following are our primary purposes:
Winbox77 does not sell, rent, or transfer your personal data to third parties for commercial purposes. However, there are specific situations where we may need to share data with authorised parties:
Winbox77 may share personal data with selected third-party service providers to support our platform operations. These include local Malaysian payment gateway providers, identity verification service providers, and cloud storage providers. All such providers are bound by strict data protection agreements and are permitted to use the data only for the specified purpose.
Winbox77 may disclose your personal data to Malaysian authorities — including the police, courts, or regulatory bodies — when required by law or a valid court order. In such circumstances, we will endeavour to notify you in advance unless prohibited from doing so by law.
Should winbox77 be involved in any merger, acquisition, or asset transfer, user data may be transferred as part of that transaction. In such circumstances, we will ensure that the receiving party upholds data protection standards equivalent to or higher than those set out in this Privacy Policy.
Winbox77 uses cookies and similar tracking technologies to enhance platform functionality, maintain security, and deliver a better experience for you. Cookies are small text files stored on your device when you visit our website.
You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the winbox77 platform and you may be unable to log in or use certain features normally.
Winbox77 continuously invests in security infrastructure to ensure your personal data remains protected at all times. Key security measures we have implemented include:
Under Malaysia's Personal Data Protection Act 2010, you as the data subject have the following rights regarding the personal data we hold about you:
You have the right to request a copy of the personal data we hold about you. We will provide this information within 21 business days from the date the request is received.
If you find that any personal data we hold about you is inaccurate or outdated, you may request that we correct or update it promptly.
You may request the deletion of your personal data under certain circumstances — for example, when the data is no longer needed for the purpose for which it was originally collected. Such requests are subject to applicable legal retention requirements.
You may withdraw consent given to winbox77 to process your data at any time. Withdrawing consent does not affect the validity of any processing carried out prior to the withdrawal.
You may request that we provide your personal data in a machine-readable format so you can transfer it to another service provider of your choice.
To exercise any of the above rights, please contact the winbox77 data protection team by email at privacy@winbox77.ws or via live chat within the platform. We will process your request within the timeframe required by law.
Winbox77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required under Malaysian law. Our general principle is to keep data no longer than needed.
Once your account is closed or your data is no longer needed, we will delete or anonymise it using appropriate security procedures. However, certain data may need to be retained for longer for the following reasons:
Winbox77 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or technological developments. Each new version will be published on this page with a clear effective date.
For changes deemed material — that is, changes that significantly alter how we handle your personal data — winbox77 will endeavour to notify you via your registered email or in-platform notification at least 14 days before the changes take effect.
Continued use of the winbox77 platform after the effective date of any updates constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact the winbox77 Data Protection Officer:
We are committed to responding to all privacy-related enquiries within 5 business days. For formal data access or deletion requests, please submit a written request via email along with a copy of your identification for verification purposes.
If you are dissatisfied with how winbox77 has handled your privacy complaint, you have the right to lodge a complaint with the Department of Personal Data Protection, Ministry of Communications Malaysia, which is the PDPA regulatory authority in Malaysia.
Register with confidence — your privacy and data security are our absolute top priority from day one.